Long term development of railway stations

Project description

The project will provide practical information on how the quality of stations (with regard to the services provided to different customers) is assessed, define common approaches, and thus create a handbook on how quality assessment may be executed for different needs and with different budgets and finally determine strength and weakness of Railway Station.

Managing stations and facilities in a holistic and intelligent way by employing smart technologies and intelligent business practice can significantly reduce property management costs and optimize resource management. Stations play a key role in contributing to a positive travail experience for the passenger, thus making rail a preferred modal choice. As stations are the first and last points of customer experience for the physical journey, stations must be accessible, welcoming, secure, always comfortable, fit for purpose and fully adapted to the needs of various categories of users, most notably those with reduced mobility. Smart Station will enhance the customer experience. They can provide operators, infrastructure managers and station managers with the following benefits: reduced investment and recurring operational costs / enhanced usability of rail for all categories of passengers (including PRM) / application of intelligent design and management of energy systems / adherence to urban policy goals / application of safety standards, both for individuals and the physical safety of the station / definition of solutions for multimodality and interoperability / Removal of passenger capacity in intermodal hubs.

Then, we would integrate the Smart Station model inside the Transit-Oriented Development (TOD). TOD is a mixed-use residential and commercial area designed to maximize access to public transport and often incorporates features to encourage transit ridership while dissuading the ownership of automobiles.